COMMERCIAL AND RESIDENTIAL
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Frequently Asked Questions
Below we have compiled of list of the questions that we have heard most often over the years. If you have a question that isn't addressed please feel free to call us anytime.
How fast will Restoration Aid respond?
How long will it take to obtain a quote?
Can I indicate to my insurance company that I would like Restoraiton Aid to do the work?
Once the estimate is accepted and agreed upon, what is the next step?
What are the different types of water damage?
Do I have to leave the drying equipment running?
What happens if the power goes out or a fuse blows?
Can I move the drying equipment around?
What happens to my belongings affected by the loss?
Should I worry about mold growing?
What is visual mold and why do I need to test it?
How does mold testing work?
Is mold damage covered by my insurance?
Fire & Smoke Damage
The fire department put out the fire, but now we have water in the property. What should we do?
The fire wasn't very big, and only affected a small area, can we clean it ourselves?
Are all fires alike? Does it matter what "type" of fire it was when doing the cleanup?
How do I know if I have an Asbestos problem?
Does asbestos abatement require specific training?
Should I have the air quality monitored during the abatement project?
Do I need a clearance letter? What about a permit from the city?
Is the estimate for the repair included in the estimate for the remediation project?
I want to make some changes to my property, can I do this during the repair?
Can we continue to use the property while repairs are underway?